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SPB Mobile Shell 3.5 User Manual

Page 16 of 16

TECHNICAL SUPPORT

This chapter contains technical support information. It includes all the information you need to assist you. 

About The Trial Version

The trial version of SPB Mobile Shell includes all of the features available in the registered version. The trial version 

expires within 15 days after installation. You can use the trial version only to check how SPB Mobile Shell works. In 
order to keep using the software you need to purchase the license. There is no need to re-install the SPB Mobile 
Shell in order to use the full version.
To obtain the serial number you need to purchase a SPB Mobile Shell software license and you will receive your 

serial number by email. For more information please visit our website at: 

http://www.spb.com/support/general.html

Before Contacting Technical Support

Please refer to the Frequently Asked Questions (FAQs) in the Support section of the SPB Software website before 

contacting Technical Support, it includes many common important issues users might face: 

http://spb.com/pocketpc-software/mobileshell/faq.html

Contacting Technical Support

You can contact SPB Software free technical support at:

http://spb.com/pocketpc-software/mobileshell/support.html

Please include the following information to help us isolate the problem:

1. The type of the device that you are using.
2. The software name and version number. Open SPB Mobile Shell settings and select Menu → About… to 

view the software name and version number (example: SPB Mobile Shell, version 3.5, Build 6389).

3. Any error messages that accompany the problem.
4. A brief description of how we can recreate the issue.


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